When I learned that we were being posted OUTCAN, I jokingly told my manager that I could continue to work remotely. Prior to being a civilian employee of the Department of National Defence, I had worked remotely for over 10 years for a private company, so I had a good idea of the challenge that lay ahead.
My manager found the idea very interesting and inquired about the conditions that would allow me to continue to work remotely; particularly with regard to the supply and maintenance of computer equipment, as well as human resources. Finally, after some research and talking with some contacts, we agreed that this was a win-win solution for both parties.
The agreement to work remotely had been concluded in Canada, and this, before the arrival of the COVID and its inconveniences... To do my work, I need a high-performance computer and specific software. Unfortunately, the special order was delayed for several months. However, once the computer was received and ready for use, I was able to start my work... remotely. Working remotely requires some adjustment and a lot of discipline. Mainly because of the difference between time zones (8 hour difference in my case).
Due to the nature of my work, I am a graphic designer; I am able to follow a normal "Central European Time" schedule. I communicate mainly by email with my supervisor, colleagues and clients. However, if the need to talk face-to-face arises, I have a window of opportunity at the end of my work day, which is the same as the beginning of the day for my colleagues in Canada. Communication is crucial when working remotely.
In some cases, the time difference is even an advantage. Since I work overnight in Canada, my clients are very happy that I can complete their urgent projects in less than 24 hours.
I would add that discipline is also very important, especially when it comes to the work schedule. I follow a regular daily schedule that was pre-established before I left Canada. However, I do have flexibility. If I need to be away from work, I can resume my work hours later in the day from the comfort of my home.
Now let us talk about the technology! Computer hardware and software being what they are... technical support in Europe is provided by 768 Communications Detachment, Selfkant, Geilenkirchen, Germany. Therefore, I can call technical support during my regular working day. I don't waste time waiting for technical support in Canada to be available. I must admit that I have not had to use the service very often, but when I have, the team has been great.
On the eve of my return to Canada, I can say that the experience of working remotely during our OUTCAN has been excellent for me. Due to the nature of my work, working remotely is entirely possible. I must say that the experience would have been very different if I had been required to follow Canadian hours, i.e. work evenings and nights instead of during the day. Finally, I would say that returning to the office in person will be another great challenge for me.
* Dependants on OUTCAN must seek permission for remote work from the host nation prior to leaving Canada. Failure to do so may result in loss of residency status and deportation. Taxation must addressed by Canada Revenue Agency in coordination with host nation. Please seek advice from an international tax expert.
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